First of all I'm changing my bike. Is that a difficult concept to get your head round? I had a superduke and now I'm buying an RC8. Still with me? Old bike "A" is different from new bike "B" Got that? Ok...
So I'm doing the ring round. Along the way I ring an insurer that covered my SD three years ago....Yes hello, I was insured with you a while back blah blah
- Let me just get your details up. Ah yes, are you nah nah etc..
- New bike, RC8 la, la la...
- That'll be £332...
-Really? That's very good ok, I'll have it. .............Sorted
Next day. Documents arrive by email. Find they've reinsured the Superduke, not the RC8. Picks up phone.
- You've insured the wrong vehicle, either give me my money back, or give me an acceptable quote for the RC8.........Plunged into telephonic abyss as faceless insurance man does something. Eventually comes back on the line.
- Er, we haven't got the RC8 on our database. It's a RC8 990 superduke right.
- No, no,it isn't.
- I'll have to check with our underwriters. ...plunged into telephonic abyss for 2nd time, the seasons go by and I grow old and nearly die. Man eventually comes back on line...
- Yeah, can't give you a quote, the bloke who does its gone home.
- Oh.....Can you refund the money I paid you onto my card.
- No, sir its too late. I'll have to call you back in the morning.
- What's your name?.....gives name. Next morning I wait and wait then wait some more. Eventually I ring them up.
- Is Whassisname there?
- no, its his day off
- Explain entire scenario again.
- I'll ring you back...
....I'm still waiting.........................To be continued......
So I'm doing the ring round. Along the way I ring an insurer that covered my SD three years ago....Yes hello, I was insured with you a while back blah blah
- Let me just get your details up. Ah yes, are you nah nah etc..
- New bike, RC8 la, la la...
- That'll be £332...
-Really? That's very good ok, I'll have it. .............Sorted
Next day. Documents arrive by email. Find they've reinsured the Superduke, not the RC8. Picks up phone.
- You've insured the wrong vehicle, either give me my money back, or give me an acceptable quote for the RC8.........Plunged into telephonic abyss as faceless insurance man does something. Eventually comes back on the line.
- Er, we haven't got the RC8 on our database. It's a RC8 990 superduke right.
- No, no,it isn't.
- I'll have to check with our underwriters. ...plunged into telephonic abyss for 2nd time, the seasons go by and I grow old and nearly die. Man eventually comes back on line...
- Yeah, can't give you a quote, the bloke who does its gone home.
- Oh.....Can you refund the money I paid you onto my card.
- No, sir its too late. I'll have to call you back in the morning.
- What's your name?.....gives name. Next morning I wait and wait then wait some more. Eventually I ring them up.
- Is Whassisname there?
- no, its his day off
- Explain entire scenario again.
- I'll ring you back...
....I'm still waiting.........................To be continued......