Disappointment

boysie

boysie

Hi,

First post for me, unfortunately a sad story. The dealer has had my SD back for nearly two months now, and I am still waiting to get it sorted. It lost oil pressure and the shells are scored, so it is a full rebuild. And with less than 1K miles. I have just about had it with KTM, and they will not reply to my emails.
Has anyone got any ideas on who to talk to at KTM? My dealer is doing all he can. KTM have given him the go ahead to rebuild it, but he is still investigating the cause. Meantime, I am stuffed because KTM will not replace it or lend me another.

Ideas?

Cheers, Dave
rog

rog

That really sucks fella, bad news.

Isn't there some legal angle to this? Surely KTM or your dealer (I suspect the latter actually, as they're the ones you bought the bike from so your contract is with them) are obliged to give you some sort of courtesy bike or compensation as they have acknowledged that it's a warranty issue?

I'd phone or mail the guys at MCN for some advice, or talk to your Citizens Advice Bureau; I'd be pretty sure you'd have a case for insisting on alternative transport.

Best of luck,
Mitch
Skavitch

Skavitch

Hi Dave,
Bud luck for you man. If there is a motorcyclist club near you try talking to them. Usualy they have a lawyer that deals with these thing and knows every angle of the problem.

Best of luck
Spiros
Ironlung

Ironlung

Is that the orange one under dust covers at a cirtain dealer in Gosport?

if it is, I asked them what the bike was in for and was there a problem with it when I was having my pipes fitted.. They just told me it was in for a bit of work... not much else they could say I suppose.

Sounds like you should have it replaced if it was such low milage and has been confirmed as a warrenty issue
ShadeTheChangingMan

ShadeTheChangingMan

G'day Wingnut,
Sorry to hear about the bad news, sounds like you are getting a raw deal. I had a lot of problems in '96 when I bought a series1 Duke. Just about everything that could go wrong with a bike did, the worst one being the studs holding the barrell onto the cases were not torqued up correctly at the factory and whilst running the bike on a ride the barell spread apart from the cases covering the whole back wheel in oil. Luckily this happen on a straight piece of road and I noticed something warm all over my legs (oil) before anything serious happened.
Thought that KTM had improved their quality control since, but after hearing alot of the problems guys seem to be having in the U.K I could be wrong.
So far I've not had a single problem with the superduke, even the fueling seems good, I've never had my bike stall either which seems to be a common problem, keeping my fingers crossed that it stays that way!!

Good luck getting it sorted A.S.A.P
Micko
collyer

collyer

I'm the same as Micko, not had any problems with mine. Fuelling is a bit sharp at low revs but you get used to that, just don't hold the bars tight. Otherwise it's been trouble free.

I don't mean to take the piss, and the problems Wingnut is talking about are obviously major, but some of the things I've heard or seen make me think that some people just aren't used to riding a V Twin. They seem to think the V Twin torque means you don't have to change gear, just stick it in top and leave it there! Fewer cylinders = more gear changes, that's half the fun! It's not a twist and go like a big 4, you have to actually ride the thing

Mitch
SDSmurf

SDSmurf

Maybe Im wrong but I thought lecc pots meant more thump and more oomph. Generally less revvy with more torque. This also can mean more driveability. However one factor that interfers in this is fuel injection which when not spot can make things jumpy.

On my SD I find she can become jumpy when the trotlle is held in the neutral position.

The best answer is to gun it all the time, only problem is this not always possible.

I heard that the akros and the remap helps so thats what I,m goin to do with mine[/quote]