I have the carbon heel guards. Until recently I had Twinshack's carbon chain guard too. I had some problems with the carbon chain guard, and a few weeks ago I switched back to the original. Now I have the same problem as you. The chain guard gets caught on top of the heel guard.
So my problem isn't caused by the heel guard, but the chain guard instead.
I was thinking it could be caused due to a slack chain? I haven't checked mine properly, but I think I need to tension it a bit. I'll have a look at it tomorrow. Have you checked yours?